According to casemanagement we play a major role in the (further) development of the implementing organizations. The casemanager is the key figure who knows how to give shape to a Work First approach in a customizable way. Working with customers, with a good balance between own responsibility and the context in which customers are forced within a Work First approach, requires a lot of knowledge and skills from the casemanager.

It is of great importance that clear choices are made regarding which activities are carried out by the case manager and which by any third party, for which services can be purchased. Only in this way a transparent task package can be created to which quantitative and qualitative objectives can be connected. Based on this package the organization can be controlled in a result-oriented way.